Sulphates are emulsifiers and foaming agents that attract oil and water and assist to help shampoos lather up and foam, allowing grime, product build up and dead skin cells to be easily washed away with water.

Sulphates have been used extensively and safely since the 1930s, found in many personal care products including shampoo, body wash, facial cleanser and toothpaste.

There are varying types of sulphates, with the “-eth” version (used by muk Haircare) being the mildest for skin and hair. The cleansers chosen by muk are plant derived.

There is no scientific evidence to support rumours that sulphates are unsafe. However, muk Haircare respects that some people prefer to choose sulphate free and for those clients we have the muk Spa Argan Oil Repair range, with a coconut derived cleansing base.

Silicones are ingredients derived from silica – sand. Some silicones have been questioned for their accumulative effect – on the hair and environment.

muk Haircare chooses only high performing, non-accumulative silicones. It doesn’t absorb into the skin, rather it evaporates quickly away from it. It is used in our products for the purpose of detangling, preventing breakage, reducing frizz and adding shine. They are not toxic and do not strip or damage hair. Silicones shield your strands from harmful elements by creating a protective layer around your hair shaft.

All muk Haircare products are formulated to care and protect the colour of your hair. Specifically, our Vivid muk Colour Lock Shampoo and Conditioner locks in moisture and protects coloured hair from fading while also adding strength and nourishment.

The muk Spa Argan Oil Repair range is recommended and safe to use on keratin treated hair. The range is 100% free of sulfates, parabens, phosphates and mineral oil and contains no added sodium chloride* – a common ingredient known to affect keratin treated hair.

muk Haircare LOVES animals. In fact, muk Haircare loves animals so much our fur babies even work at muk HQ with us. Caring for our animal family is important to us, which is why we create products that in no way are harmful to animals or are tested on animals. muk Haircare is 100% approved and accredited by PETA as cruelty free.

A couple of ingredients derived by animal by-products are used in our styling products – beeswax and lanolin.

Our muk Hybrid Cream Hair Color is derived from 80% naturally derived and VEGAN and our Fat muk Volumising Blowout Mousse is also Vegan.

Sometimes we are asked if our products are organic. The answer is no. We wouldn’t want them to be as this would be unsafe. If a product is truly organic, it would have a very limited shelf life and quickly grow mould (which is organic, but not an ideal ingredient for hair).

We source the best ingredients and combine the best of science and nature to deliver safe, high performing haircare that says what it does and does what it says.

Choosing packaging that is responsible is important to us at muk Haircare. The majority of our care and styling range is 100% post-consumer recycled aluminium. Unlike plastic, aluminium can be recycled an infinite number of times and does not require the use of crude oil in its manufacture

The packaging we choose to freight products to salons is recyclable cardboard and biodegradable protective sleeves.

muk Haircare is a member of ACCORD, a national industry association representing manufacturers and suppliers of hygiene, personal care and speciality products, their raw material suppliers and service providers. Any information relating to ingredients found in haircare can be located at www.furphies.org.au

Order today for FAST shipping!
This website currently ships to addresses within Australia, direct from the muk Haircare Head Office in Melbourne.

Shipping rates:

• FREE SHIPPING ON ALL ORDERS OVER $75AUD.
• Flat rate shipping cost of $7.95 for all orders under $75AUD.

How long will my order take?
Once you’ve placed your order, our team at head office will usually process it within 1 – 2 business days. During peak periods like Black Friday, Cyber Monday or the Holiday season, this can take longer.

From there, one of our carriers will pick up your order, You’ll get a shipment notification email with a tracking number as soon as your package ships.

Shipping usually takes between 3 and 10 days, depending on your location. During peak sale periods like Black Friday, Cyber Monday or the holiday season, shipping can take 10+ business days.

For USA orders, go to https://mukhair.us/
For UK orders, go to https://mukme.com/

Promotion Period
Offer is valid from 12:01AM Wednesday 1st April 2026 – 11:59PM Wednesday 5th April 2026 (AEDT).

Offer Details
Spend $45.00AUD+ in the same order via www.mukhair.com, and receive 1 x muk Detangling Comb free of charge (“Gift With Purchase”).

The muk Detangling Comb will be automatically added to the cart once the qualifying cart subtotal is met.

Eligibility
• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Promotion applies to new purchases only

Gift Allocation
• Customers are entitled to one (1) Gift With Purchase per order.
• The Gift With Purchase is not transferable, exchangeable, or redeemable for cash or credit.
• The Gift With Purchase cannot be substituted for an alternative product.

Promotion Restrictions
• Offer cannot be combined with any other coupons, discounts, offers or promotions.
• Offer is valid on in-stock items only.
• Offer is valid while stocks last.

Returns & Exchanges
• If a qualifying product from the order is returned for a refund, the Gift With Purchase must also be returned in its original condition.
• If the Gift With Purchase is not returned, muk Haircare reserves the right to deduct the retail value of the gift from the refund amount.

Order Processing
• All orders are subject to payment verification and order approval.
• Items in your cart are not reserved until checkout is completed.

Technical Issues
muk Haircare is not responsible for website errors, technical issues, or system failures that may affect the application of the promotion.

General Conditions
muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

Promotion: muk Hair Care Family & Friends Discount

Code: (REDACTED)

Discount: 30% off cart (percentage discount)

Where: Online only at mukhair.com

Start date: 12:01am AEST, 7 July 2026

Expiry: 11:59pm AEDT, 31 December 2026

1. The Offer

1.1 Enter the code (REDACTED) at checkout on mukhair.com to receive 30% off the cart value of eligible full-priced products.

1.2 The discount applies to the product subtotal only. It does not apply to shipping, handling, or any other fees, which are calculated on the discounted order value.

1.3 The offer is valid from 12:01am AEST, 7 July 2026 until 11:59pm AEDT on 31 December 2026, unless withdrawn earlier in accordance with clause 7. Orders must be placed (not just carted) before expiry.

2. Eligibility

2.1 This offer is available exclusively to muk Family & Friends, being muk Haircare staff, retailers, suppliers, professional associates, and their immediate family and friends, as invited by muk Haircare Pty Ltd (“muk”).

2.2 The code is personal to the invited recipient and is not transferable. It must not be shared, published, posted, or distributed publicly in any form, including on social media, forums, coupon or discount-code websites, browser extensions, or group messaging platforms.

2.3 muk reserves the right to request verification of eligibility and to cancel any order where it reasonably believes the customer is not an eligible Family & Friends recipient.

3. Exclusions

3.1 The code excludes:

• All sale and discounted items
• Gift cards
• All products in the Bundles, Kits & Packs category
• Any other product categories muk designates as excluded from time to time

3.2 Individual use only. The code cannot be used in conjunction with any other coupon, promotional code, offer, discount, loyalty reward, or during sitewide sale periods or promotional events.

3.3 If a cart contains both eligible and excluded items, the discount applies only to the eligible items.

4. Usage Limits

4.1 Limit of three (3) uses per customer for the duration of the offer. A “customer” means one person, one email address, one delivery address, and one payment method. Multiple accounts created or used to circumvent this limit will be treated as a single customer.

4.2 This offer is for personal, domestic use only. Products purchased under this offer must not be resold, redistributed, or purchased in commercial or salon-stock quantities. muk reserves the right to cancel or limit orders it reasonably considers to be for resale or commercial purposes.

4.3 muk reserves the right to impose quantity limits per product or per order at its discretion.

5. General Conditions

5.1 The discount is not redeemable for cash, credit, or any other tender, and has no cash value.

5.2 The discount cannot be applied retrospectively to orders placed before the code was entered, or to prior purchases.

5.3 All orders remain subject to muk’s standard website Terms & Conditions, Shipping Policy, Returns Policy, and Privacy Policy, available at mukhair.com.

5.4 Products are subject to availability. muk makes no guarantee that any product will remain in stock for the duration of the offer.

5.5 If an order placed using the code is refunded, the refund amount will reflect the discounted price actually paid. If a partial return brings the order below any qualifying condition, muk may adjust the refund accordingly.

6. Misuse & Abuse

6.1 muk reserves the right to refuse, cancel, or reverse any order, and/or deactivate the code (for an individual or entirely), where it reasonably suspects:

• Use by a person who is not an eligible Family & Friends recipient
• Public sharing or publication of the code (including on coupon/discount websites or browser extensions)
• Use of multiple accounts, email addresses, or identities to exceed the usage limit
• Purchasing for resale or commercial purposes
• Fraudulent, abusive, or bad-faith conduct of any kind

6.2 Where an order is cancelled under this clause, muk will refund any amount paid for that order in accordance with its refund processes.

7. Changes & Withdrawal

7.1 This offer is a trial program. muk reserves the right to amend, suspend, extend, or withdraw the offer or these terms at any time without notice, to the extent permitted by law. Orders validly placed before any change will be honoured.

7.2 If the code is compromised (including publication on third-party websites), muk may deactivate it immediately and, at its discretion, reissue a replacement code to eligible recipients.

8. Liability & Law

8.1 Nothing in these terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

8.2 To the extent permitted by law, muk is not liable for any technical failures, website outages, payment processing issues, or other circumstances beyond its reasonable control that prevent redemption of the offer before expiry.

8.3 These terms are governed by the laws of Victoria, Australia.

9. Promoter

The Promoter is muk Haircare Pty Ltd 137 904 806, 44 Translink Drive, Kielor Park, 3042, VIC, Australia. For questions about this offer, contact [email protected].

Last updated: 06/07/2026

Promotion Period
Offer is valid from 12:01AM Tuesday 24th June 2026 – 11:59PM Sunday 30th November 2026 (AEDT).

Offer Details
Apply the coupon code at checkout via www.mukhair.com when purchasing muk TREAT plus+ Single Dose Leave-in Treatment (Box of 12) to receive complimentary standard shipping on your order, free of charge.
The discount will be applied automatically at checkout upon entry of the valid coupon code.

Eligibility

• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Promotion applies to new purchases only
• Offer is limited to one (1) redemption per customer
• Offer is not valid on sale-priced items. If the muk TREAT plus+ Single Dose Leave-in Treatment is discounted or marked as on sale at the time of purchase, the coupon code will not apply

Coupon Code Usage

• The coupon code must be entered at checkout to redeem the offer
• The coupon code is single-use only and will be void after first redemption
• The coupon code is non-transferable and may not be shared or resold
• muk Haircare reserves the right to void any redemption suspected of fraudulent or unauthorised use

Promotion Restrictions

• Offer cannot be combined with any other coupons, discounts, offers, or promotions
• Offer applies to in-stock items only
• Free shipping applies to standard shipping only and does not extend to express, overnight, or alternative delivery methods
• Offer has no cash value and cannot be redeemed for store credit

Returns & Exchanges

• If the qualifying product is returned for a refund, the value of the complimentary shipping will not be refunded
• Returns remain subject to muk Haircare’s standard Returns & Exchanges Policy

Order Processing

• All orders are subject to payment verification and order approval
• Items in your cart are not reserved until checkout is completed

Technical Issues
muk Haircare is not responsible for website errors, technical issues, or system failures that may affect the application of the promotion.

General Conditions
muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

Promotion Period Offer is valid from 6:00AM Monday 4th May 2026 – 11:59PM Sunday 31st May 2026 (AEST).

Offer Details Spend $135.00AUD+ in the same order via www.mukhair.com, and receive 1 x Deep muk Ultra Soft Travel Duo 100ml (RRP $29.95AUD) free of charge (“Gift With Purchase”).

The Deep muk Ultra Soft Travel Duo 100ml will be automatically added to the cart once the qualifying cart subtotal is met.

Eligibility

• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Promotion applies to new purchases only

Gift Allocation

• Customers are entitled to one (1) Gift With Purchase per order.
• The Gift With Purchase is not transferable, exchangeable, or redeemable for cash or credit.
• The Gift With Purchase cannot be substituted for an alternative product.

Promotion Restrictions

• Offer cannot be combined with any other coupons, discounts, offers or promotions.
• Offer is valid on in-stock items only.
• Offer is valid while stocks last.

Returns & Exchanges

• If a qualifying product from the order is returned for a refund and the order subtotal falls below $135.00AUD, the Gift With Purchase must also be returned in its original condition.
• If the Gift With Purchase is not returned, muk Haircare reserves the right to deduct the retail value of the gift ($29.95AUD) from the refund amount.

Order Processing

• All orders are subject to payment verification and order approval.
• Items in your cart are not reserved until checkout is completed.

Technical Issues muk Haircare is not responsible for website errors, technical issues, or system failures that may affect the application of the promotion.

General Conditions muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

Promotion Period
Offer is valid from 12:01AM Monday 16th March 2026 – 11:59PM Tuesday 31st March 2026 (AEDT).

Offer Details
Purchase muk TREAT plus+ Bond Post Colour Shampoo 250ml and muk TREAT plus+ Bond Post Colour Conditioner 250ml in the same order via www.mukhair.com, and receive 1 x muk TREAT plus+ Bond Regenerating Cream 100ml free of charge (“Gift With Purchase”).

The muk TREAT plus+ Bond Regenerating Cream 100ml will be automatically added to the cart once both qualifying products are added to the same order.

Eligibility
• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Promotion applies to new purchases only

Gift Allocation
• Customers are entitled to one (1) Gift With Purchase per order.
• The Gift With Purchase is not transferable, exchangeable, or redeemable for cash or credit.
• The Gift With Purchase cannot be substituted for an alternative product.

Promotion Restrictions
• Offer cannot be combined with any other coupons, discounts, offers or promotions.
• If a coupon code is applied at checkout, the Gift With Purchase will not be added to the order.
• Offer is valid on in-stock items only.
• Offer is valid while stocks last.

Returns & Exchanges
• If a qualifying product from the order is returned for a refund, the Gift With Purchase must also be returned in its original condition.
• If the Gift With Purchase is not returned, muk Haircare reserves the right to deduct the retail value of the gift from the refund amount.

Order Processing
• All orders are subject to payment verification and order approval.
• Items in your cart are not reserved until checkout is completed.

Technical Issues
muk Haircare is not responsible for website errors, technical issues, or system failures that may affect the application of the promotion.

General Conditions
muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

1. Promoter
   The promoter of this promotion is muk Haircare (“Promoter”).

2. Promotion Period
   The Spin to Win promotion is valid from 12:00PM Thursday 12th March 2026 until 11:45PM Sunday 15th March 2026 (“Promotion Period”). Entries received outside this period will not be eligible.

3. Eligibility
   The promotion is open to Australian residents only. Participants must enter a valid email address to participate in the promotion.

4. How to Enter
   To enter the Spin to Win promotion, participants must submit a valid email address via the Spin to Win promotion interface on www.mukhair.com.
   Upon submission, participants will receive the opportunity to spin the promotional wheel and be awarded one of the available promotional offers.

5. Available Promotional Prizes
   Participants may win one of the following promotional rewards:

• 20% Off Cart Value Coupon Code

• Free Shipping Coupon Code

• $10 Off Cart Value Coupon Code

• 50% Off Cart Value Coupon Code

• FREE muk Style Stick 230IR

Rewards are allocated via the promotional system and are subject to availability.

6. Coupon Code Usage
   All coupon codes awarded through the promotion:

• Are valid for online purchases only via www.mukhair.com

• Must be applied at checkout to redeem the offer

• Apply to new purchases only

• Expire on 30th April 2026

• Cannot be exchanged for cash, credit or alternative offers

7. Product Exclusions
   Coupons cannot be used to purchase:

• muk Routine Bundles

• muk Packs including muk / mr muk / muk spa Packs

8. Promotion Restrictions

• Offers cannot be combined with any other coupons, discounts, offers or promotions.

• Offers apply to in-stock items only.

• Offers are valid while stocks last.

9. Free Product Prize (Style Stick 230IR)
   If a participant wins the FREE muk Style Stick 230IR, the product will be provided as part of an order placed via mukhair.com using the issued promotional code, subject to stock availability. The prize is not transferable or redeemable for cash.

10. Entry Limitations
    Participants may be limited to one spin per email address. The Promoter reserves the right to verify entries and disqualify any participant suspected of manipulating or abusing the promotion.

11. Technical Issues
    The Promoter is not responsible for technical issues, website outages, system errors or delays that may affect participation in the promotion.

12. Modification or Cancellation
    muk Haircare reserves the right to modify, suspend or cancel the promotion at any time without notice, including if the promotion cannot be conducted as reasonably anticipated.

13. General
    By participating in the Spin to Win promotion, participants agree to be bound by these Terms & Conditions.

Offer is valid 12:01AM 20/11/2025 – 11:59PM 01/12/2025 (AEDT). Receive up to 25% off sitewide, with prices as marked. Offer available online via www.mukhair.com only. Sale applies to new purchases made during the promotional period and is open to Australian-based customers only. This promotion cannot be combined with any other coupons, discounts, offers, or promotions.

Exclusions: Offer excludes muk Packs, mr muk Packs, Hair Routine Bundles, Travel-Sized Products (100ml tubes and 50g tins), Pink Electrical Packs, and Gift Cards. Other exclusions may apply.
Offer is valid on in-stock items only and while stocks last. No rainchecks.

Returns & Exchanges:
• Sale items (including items discounted as part of the BFCM promotion) are covered by muk Haircare’s standard returns and warranty policy, however refunds will be processed at the discounted price paid.
• Exchanges are subject to stock availability at the time of processing.
• Original order shipping fees (if any) are non-refundable.

Shipping:
• Due to high order volumes during BFCM, dispatch and delivery timeframes may experience delays.
• Free shipping thresholds (if applicable) will be calculated based on the order total after discounts.

Orders & Payments:
• All orders are subject to payment verification and order approval.
• Items in your cart are not reserved until checkout is completed.
• muk Haircare is not responsible for pricing or typographical errors and may cancel orders impacted by such issues.

Misuse & Fair Use:
• muk Haircare reserves the right to cancel any orders that appear to be fraudulent, abusive, or in violation of these Terms & Conditions, including bulk purchasing for resale.

Technical Issues:
• In the event of website downtime, technical errors, or system failures impacting the promotion or checkout process, muk Haircare reserves the right to intervene, rectify, or cancel affected orders at its discretion.

Amendments:
• muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice due to unforeseen circumstances or system errors.

By participating in this promotion, you agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Contact Information:
For questions about the Promotion or these Terms, please contact muk Haircare Customer Support at:
Email: [email protected]

Offer is valid for 24 hours only, from 12:01AM – 11:59PM AEDT on 19/11/2025 (specified in the VIP email/SMS invitation). Receive 25% off muk Electrical tools when using the exclusive code (specified in the VIP email/SMS invitation) at checkout. Offer available online via www.mukhair.com only.

This promotion applies to new purchases made during the VIP Access Period and is open to Australian-based VIP customers only. This promotion cannot be combined with any other coupons, discounts, offers, or promotions.

Eligibility:
• This VIP offer is exclusively available to customers who received direct invite communication from muk Haircare.
• The discount code is unique to the VIP Early Access campaign and must not be shared publicly or privately with non-invited customers.
• Eligibility is non-transferable. muk Haircare reserves the right to cancel orders where code misuse is detected.

Exclusions:
Offer excludes all muk Wetline Products, Aerosles, Packs (including Duo, Trio & Electrical Packs), Travel-Sized Products (100ml tubes & 50g tins), Pink Electrical Packs, Gift Cards, and any other product categories specified in the general BFCM Terms & Conditions. Other exclusions may apply.

Offer Conditions:
• Code must be applied at checkout during the VIP Access Period.
• Code cannot be applied retrospectively to previous purchases.
• Offer is valid on in-stock muk Electrical tools only and while stocks last.
• No rainchecks will be issued.

Returns & Exchanges:

• Items purchased using the VIP Early Access discount are covered by muk Haircare’s standard returns and warranty policy.
• Refunds will be processed at the discounted price paid, not the original full price.
• Exchanges are subject to stock availability at the time of processing.
• Original shipping fees (if applicable) are non-refundable.

Shipping:

• Due to increased order volume during the BFCM period, dispatch and delivery timeframes may be longer than usual.
• Free shipping thresholds (if applicable) will be calculated based on the order total after discounts and code application.

Orders & Payments:

• All orders are subject to payment verification and approval.
• Items in your cart are not reserved until checkout is completed.
• muk Haircare is not responsible for pricing, listing, or typographical errors and may cancel orders impacted by such issues.

Misuse & Fair Use:

• muk Haircare reserves the right to cancel any orders suspected of fraudulent activity, bulk purchasing for resale, unauthorised sharing of the VIP code, or usage outside of these Terms & Conditions.

Technical Issues:

• In the event of website interruptions, checkout issues, or system errors during the VIP Access Period, muk Haircare may intervene, modify, or cancel affected orders at its discretion.
• The VIP promotion code will not be extended or reissued due to individual technical difficulties.

Amendments:

• muk Haircare reserves the right to modify, suspend, or cancel the VIP Early Access promotion at any time without notice, including in the event of system failure or unforeseen circumstances.
• Participation in this promotion constitutes acceptance of these Terms & Conditions and muk Haircare’s general website Terms of Service.

Contact Information:
For questions about the Promotion or these Terms, please contact muk Haircare Customer Support at:
Email: [email protected]

1. General

These Terms & Conditions govern the use of the muk Haircare E-Gift Card (“Gift Card”) issued by muk Haircare Pty Ltd (“muk Haircare”, “we”, “us”, “our”). By purchasing, using, or attempting to use a Gift Card, you agree to be bound by these Terms & Conditions.

2. Where the Gift Card Can Be Used

• Gift Cards are redeemable exclusively via mukhair.com/shop.

• Gift Cards are redeemable by Australian Residents only.

• Gift Cards can only be used to purchase muk retail products available on the website.

• Gift Cards cannot be used at salons, retail stockists, or for professional product purchases.

• Gift Cards cannot be used by muk Professional Accounts/ muk Retail Stockists to purchase muk retail stock at salon pricing.

3. Purchasing a Gift Card

• E-Gift Cards can be purchased online at mukhair.com.

• The purchaser is responsible for ensuring that the recipient’s email address is correct. We are not liable for any loss due to an incorrect recipient email address.

• No physical card will be issued; Gift Cards are delivered electronically via email.

4. Redeeming a Gift Card

• To redeem, enter the unique Gift Card code at checkout on mukhair.com/shop.

• The Gift Card value will be applied toward the total order amount (including taxes and shipping, if applicable).

• If the total order value exceeds the Gift Card balance, the remaining amount must be paid using another accepted payment method.

• If the total order value is less than the Gift Card balance, the remaining balance will remain on the Gift Card for future use.

5. Validity and Expiry

• Gift Cards are valid for 3 years (36 months) from the date of purchase, in accordance with Australian Consumer Law.

• Any unused balance after the expiry date will be forfeited and cannot be refunded or replaced.

6. Balance Enquiries

To check your Gift Card balance, please refer to your original email confirmation or contact our customer service team at [email protected].

7. Exclusions

• Gift Cards cannot be used to purchase other Gift Cards.

• Gift Cards cannot be exchanged for cash, credit, or refunds (except as required by law).

• Discounts, promotional codes, or other offers cannot be applied to the purchase of Gift Cards.

8. Lost or Stolen Gift Cards

Please treat your Gift Card like cash. We are not responsible for lost, stolen, or misused Gift Cards. Lost or stolen Gift Cards will not be replaced or refunded.

9. Refunds on Purchases Made with a Gift Card

If you return a product purchased with a Gift Card, the refund will be issued in the form of a replacement Gift Card for the amount originally redeemed.

10. Changes to Terms

muk Haircare reserves the right to amend these Terms & Conditions at any time without notice. Any changes will be effective immediately upon publication on mukhair.com.

11. Customer Support

For any enquiries regarding your Gift Card, please contact [email protected] or visit mukhair.com.

Promotion Period
Offer is ongoing until withdrawn by muk Haircare. muk Haircare reserves the right to end or modify this offer at any time without notice.

Offer Details
Apply coupon code (REDACTED) at checkout via www.mukhair.com on your first order to receive 15% off applicable items (“Discount”).
The coupon code must be entered manually at checkout to redeem the offer. The coupon code is distributed exclusively via muk Haircare EDM or SMS communications.

Eligibility

• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Offer is valid on your first order only
• Offer applies to new purchases only
• Offer is available only to customers subscribed to muk Haircare’s email and/or SMS marketing database who have received the coupon code directly via EDM or SMS
• Coupon code is valid for one (1) redemption per customer

Coupon Code Usage

• The coupon code (REDACTED) must be entered at checkout to redeem the offer
• The coupon code is single-use only and will be void after redemption
• The coupon code is non-transferable and may not be shared or resold
• muk Haircare reserves the right to void any redemption suspected of fraudulent or unauthorised use

Promotion Restrictions

• Offer cannot be combined with any other coupons, discounts, offers, or promotions
• Offer does not apply to muk Routine Bundles or muk / mr. muk / muk spa Packs
• Offer is valid on in-stock items only
• Offer is valid while stocks last
• Offer has no cash value and cannot be redeemed for store credit

Returns & Exchanges

• If a qualifying order is returned for a refund, the 15% discount value will not be refunded
• Returns remain subject to muk Haircare’s standard Returns & Exchanges Policy

Order Processing

• All orders are subject to payment verification and order approval
• Items in your cart are not reserved until checkout is completed

Technical Issues
muk Haircare is not responsible for website errors, technical issues, or system failures that may affect the application of the promotion.

General Conditions
muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

Offer is ongoing from 30th June 2026 until withdrawn by muk Haircare (AEDT). muk Haircare reserves the right to end or modify this offer at any time without notice.

Offer Details
Subscribe to muk Haircare SMS marketing via the signup form at www.mukhair.com to receive coupon code (REDACTED), entitling you to 15% off applicable items in a single order (“Discount”).
The coupon code will be delivered via SMS to the mobile number provided at signup.

Eligibility

• Offer is available exclusively online via www.mukhair.com
• Promotion is open to Australian-based customers only
• Offer is available to existing muk Haircare email subscribers who subscribe to muk Haircare SMS marketing for the first time
• Offer applies to new purchases only
• Coupon code is valid for one (1) redemption per customer

Coupon Code Usage

• The coupon code (REDACTED) must be entered at checkout to redeem the offer
• The coupon code is single-use only and will be void after redemption
• The coupon code is non-transferable and may not be shared or resold
• muk Haircare reserves the right to void any redemption suspected of fraudulent or unauthorised use

Promotion Restrictions

• Offer cannot be combined with any other coupons, discounts, offers, or promotions
• Offer does not apply to muk Routine Bundles or muk / mr. muk / muk spa Packs
• Offer is valid on in-stock items only
• Offer is valid while stocks last
• Offer has no cash value and cannot be redeemed for store credit

SMS Subscription

• By submitting the SMS signup form, customers consent to receiving SMS marketing communications from muk Haircare
• Customers may unsubscribe from SMS marketing at any time via the link in muk Hair SMS
• Unsubscribing from SMS marketing does not affect eligibility to use a previously issued coupon code
• Standard message and data rates may apply depending on your mobile carrier

Returns & Exchanges

• If a qualifying order is returned for a refund, the 15% discount value will not be refunded
• Returns remain subject to muk Haircare’s standard Returns & Exchanges Policy

Order Processing

• All orders are subject to payment verification and order approval
• Items in your cart are not reserved until checkout is completed

Technical Issues
muk Haircare is not responsible for website errors, technical issues, SMS delivery failures, or system failures that may affect the delivery or application of the promotion.

General Conditions
muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice, including in circumstances where the promotion cannot be conducted as reasonably anticipated.

By participating in this promotion, customers agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

Offer is valid on orders via mukhair.com only. Receive 15% off the cart amount of applicable items. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon can only be used a maximum of once per year, per customer. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk/ mr muk/ muk spa Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid on orders placed via mukhair.com only. Eligible customers receive 25% off the cart total of applicable items when applying the unique coupon code provided.

Eligibility

• Offer applies exclusively to muk customers who are subscribed to muk Haircare’s email and/or SMS marketing database and who have received the coupon code directly via EDM or SMS.

• Coupon is only issued to customers who have submitted an approved product review.

• Coupon may be used a maximum of three (3) times per calendar year, per customer.

• Offer applies to new purchases only and is open to Australian-based customers.

Exclusions

• Coupon cannot be combined with any other coupons, discounts, offers, sale periods, or promotions.

• Excludes:
  • muk Routine Bundles
  • muk Packs
  • mr muk Packs
  • muk spa Packs

• Additional exclusions may apply.

Stock, Availability & Use

• Offer is valid on in-stock items only and while stocks last.

• Items added to cart are not reserved until checkout is completed.

General Conditions

• Coupon must be entered at checkout to redeem the discount.

• muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time, without notice.

Offer is valid on your first order via mukhair.com. Receive $20 off the cart total of applicable items, when you spend $100+. Offer available only online via www.mukhair.com. Coupon applies to new purchases only. Coupon is open to Australian-based customers only. Offer applies to muk customers who are subscribed to muk Haircare’s email & SMS marketing database, who have received the coupon code via EDM or SMS only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk/ mr muk/ muk spa Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid on orders via mukhair.com only. Offer is valid from Monday 6th October 2025 – Friday 17th October 2025. Purchase a muk Ultra Soft Moisturising Cream and receive 1 x Deep muk Ultra Soft Treatment 100ml free of charge. The Deep muk Ultra Soft Treatment 100ml GWP is applied automatically to the cart. Customers are entitled to only Deep muk Ultra Soft Treatment 100ml GWP per order.

Promotion applies to new purchases only. Promotion is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Gift with purchase will not be applied to cart if a coupon code is used. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com only. Receive 5% off the cart amount of applicable items. Offer applies to purchases with a minimum cart values of $175 AUD. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com, to the winner of the muk x ShopBack $500 giftcard only. Competition winner receives a digital giftcard coupon, valued at $500 AUD. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com only. Receive 50% off the price of Hot muk Termal Duo Gift Pack only. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon only applies to customers that have previously purchased a muk Electrical tool via  mukhair.com. Coupon applies to new purchases only. Coupon is limited to 1 Hot muk Termal Duo Gift Pack per order. Coupon can be used a maximum of 3 times per user. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

If you have a muk coupon code, this can be applied to the cart at checkout. The coupon code may either reduce the cart total by a discount percentage, remove a fixed price from the cart and/or add a free gift to the cart; this is dependant on the coupon itself.

Only one coupon can be applied to the cart per transaction; multiple coupon codes can not be used at the same time.

Coupon codes can not be used to purchase sale or discount items. Coupon codes can not be used to purchase muk/ mr muk Packs and muk Hair Routine Bundles.

muk Haircare reserves the right to refuse, modify or cancel the use of any coupon code at any time without notice. T&C’s for each Coupon/ Promotional Code Apply.

Offer available online via www.mukhair.com to winners of (HIT NETWORK) Jess & Ducko’s ‘ALPHABUCKS’ competition only.

Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

For additional information please contact [email protected]