Sulphates are emulsifiers and foaming agents that attract oil and water and assist to help shampoos lather up and foam, allowing grime, product build up and dead skin cells to be easily washed away with water.

Sulphates have been used extensively and safely since the 1930s, found in many personal care products including shampoo, body wash, facial cleanser and toothpaste.

There are varying types of sulphates, with the “-eth” version (used by muk Haircare) being the mildest for skin and hair. The cleansers chosen by muk are plant derived.

There is no scientific evidence to support rumours that sulphates are unsafe. However, muk Haircare respects that some people prefer to choose sulphate free and for those clients we have the muk Spa Argan Oil Repair range, with a coconut derived cleansing base.

Silicones are ingredients derived from silica – sand. Some silicones have been questioned for their accumulative effect – on the hair and environment.

muk Haircare chooses only high performing, non-accumulative silicones. It doesn’t absorb into the skin, rather it evaporates quickly away from it. It is used in our products for the purpose of detangling, preventing breakage, reducing frizz and adding shine. They are not toxic and do not strip or damage hair. Silicones shield your strands from harmful elements by creating a protective layer around your hair shaft.

All muk Haircare products are formulated to care and protect the colour of your hair. Specifically, our Vivid muk Colour Lock Shampoo and Conditioner locks in moisture and protects coloured hair from fading while also adding strength and nourishment.

The muk Spa Argan Oil Repair range is recommended and safe to use on keratin treated hair. The range is 100% free of sulfates, parabens, phosphates and mineral oil and contains no added sodium chloride* – a common ingredient known to affect keratin treated hair.

muk Haircare LOVES animals. In fact, muk Haircare loves animals so much our fur babies even work at muk HQ with us. Caring for our animal family is important to us, which is why we create products that in no way are harmful to animals or are tested on animals. muk Haircare is 100% approved and accredited by PETA as cruelty free.

A couple of ingredients derived by animal by-products are used in our styling products – beeswax and lanolin.

Our muk Hybrid Cream Hair Color is derived from 80% naturally derived and VEGAN and our Fat muk Volumising Blowout Mousse is also Vegan.

Sometimes we are asked if our products are organic. The answer is no. We wouldn’t want them to be as this would be unsafe. If a product is truly organic, it would have a very limited shelf life and quickly grow mould (which is organic, but not an ideal ingredient for hair).

We source the best ingredients and combine the best of science and nature to deliver safe, high performing haircare that says what it does and does what it says.

Choosing packaging that is responsible is important to us at muk Haircare. The majority of our care and styling range is 100% post-consumer recycled aluminium. Unlike plastic, aluminium can be recycled an infinite number of times and does not require the use of crude oil in its manufacture

The packaging we choose to freight products to salons is recyclable cardboard and biodegradable protective sleeves.

muk Haircare is a member of ACCORD, a national industry association representing manufacturers and suppliers of hygiene, personal care and speciality products, their raw material suppliers and service providers. Any information relating to ingredients found in haircare can be located at www.furphies.org.au

Order today for FAST shipping!
This website currently ships to addresses within Australia, direct from the muk Haircare Head Office in Melbourne.

Shipping rates:

• FREE SHIPPING ON ALL ORDERS OVER $50AUD.
• Flat rate shipping cost of $6.95 for all orders under $50AUD.

How long will my order take?
Once you’ve placed your order, our team at head office will usually process it within 1 – 2 business days. During peak periods like Black Friday, Cyber Monday or the Holiday season, this can take longer.

From there, one of our carriers will pick up your order, You’ll get a shipment notification email with a tracking number as soon as your package ships.

Shipping usually takes between 3 and 10 days, depending on your location. During peak sale periods like Black Friday, Cyber Monday or the holiday season, shipping can take 10+ business days.

For USA orders, go to https://mukhair.us/
For UK orders, go to https://mukme.com/

Offer is valid 12:01AM 20/11/2025 – 11:59PM 01/12/2025 (AEDT). Receive up to 25% off sitewide, with prices as marked. Offer available online via www.mukhair.com only. Sale applies to new purchases made during the promotional period and is open to Australian-based customers only. This promotion cannot be combined with any other coupons, discounts, offers, or promotions.

Exclusions: Offer excludes muk Packs, mr muk Packs, Hair Routine Bundles, Travel-Sized Products (100ml tubes and 50g tins), Pink Electrical Packs, and Gift Cards. Other exclusions may apply.
Offer is valid on in-stock items only and while stocks last. No rainchecks.

Returns & Exchanges:
• Sale items (including items discounted as part of the BFCM promotion) are covered by muk Haircare’s standard returns and warranty policy, however refunds will be processed at the discounted price paid.
• Exchanges are subject to stock availability at the time of processing.
• Original order shipping fees (if any) are non-refundable.

Shipping:
• Due to high order volumes during BFCM, dispatch and delivery timeframes may experience delays.
• Free shipping thresholds (if applicable) will be calculated based on the order total after discounts.

Orders & Payments:
• All orders are subject to payment verification and order approval.
• Items in your cart are not reserved until checkout is completed.
• muk Haircare is not responsible for pricing or typographical errors and may cancel orders impacted by such issues.

Misuse & Fair Use:
• muk Haircare reserves the right to cancel any orders that appear to be fraudulent, abusive, or in violation of these Terms & Conditions, including bulk purchasing for resale.

Technical Issues:
• In the event of website downtime, technical errors, or system failures impacting the promotion or checkout process, muk Haircare reserves the right to intervene, rectify, or cancel affected orders at its discretion.

Amendments:
• muk Haircare reserves the right to modify, suspend, or cancel this promotion at any time without notice due to unforeseen circumstances or system errors.

By participating in this promotion, you agree to these Terms & Conditions and muk Haircare’s general website Terms of Service.

muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Contact Information:
For questions about the Promotion or these Terms, please contact muk Haircare Customer Support at:
Email: [email protected]

Offer is valid for 24 hours only, from 12:01AM – 11:59PM AEDT on 19/11/2025 (specified in the VIP email/SMS invitation). Receive 25% off muk Electrical tools when using the exclusive code (specified in the VIP email/SMS invitation) at checkout. Offer available online via www.mukhair.com only.

This promotion applies to new purchases made during the VIP Access Period and is open to Australian-based VIP customers only. This promotion cannot be combined with any other coupons, discounts, offers, or promotions.

Eligibility:
• This VIP offer is exclusively available to customers who received direct invite communication from muk Haircare.
• The discount code is unique to the VIP Early Access campaign and must not be shared publicly or privately with non-invited customers.
• Eligibility is non-transferable. muk Haircare reserves the right to cancel orders where code misuse is detected.

Exclusions:
Offer excludes all muk Wetline Products, Aerosles, Packs (including Duo, Trio & Electrical Packs), Travel-Sized Products (100ml tubes & 50g tins), Pink Electrical Packs, Gift Cards, and any other product categories specified in the general BFCM Terms & Conditions. Other exclusions may apply.

Offer Conditions:
• Code must be applied at checkout during the VIP Access Period.
• Code cannot be applied retrospectively to previous purchases.
• Offer is valid on in-stock muk Electrical tools only and while stocks last.
• No rainchecks will be issued.

Returns & Exchanges:

• Items purchased using the VIP Early Access discount are covered by muk Haircare’s standard returns and warranty policy.
• Refunds will be processed at the discounted price paid, not the original full price.
• Exchanges are subject to stock availability at the time of processing.
• Original shipping fees (if applicable) are non-refundable.

Shipping:

• Due to increased order volume during the BFCM period, dispatch and delivery timeframes may be longer than usual.
• Free shipping thresholds (if applicable) will be calculated based on the order total after discounts and code application.

Orders & Payments:

• All orders are subject to payment verification and approval.
• Items in your cart are not reserved until checkout is completed.
• muk Haircare is not responsible for pricing, listing, or typographical errors and may cancel orders impacted by such issues.

Misuse & Fair Use:

• muk Haircare reserves the right to cancel any orders suspected of fraudulent activity, bulk purchasing for resale, unauthorised sharing of the VIP code, or usage outside of these Terms & Conditions.

Technical Issues:

• In the event of website interruptions, checkout issues, or system errors during the VIP Access Period, muk Haircare may intervene, modify, or cancel affected orders at its discretion.
• The VIP promotion code will not be extended or reissued due to individual technical difficulties.

Amendments:

• muk Haircare reserves the right to modify, suspend, or cancel the VIP Early Access promotion at any time without notice, including in the event of system failure or unforeseen circumstances.
• Participation in this promotion constitutes acceptance of these Terms & Conditions and muk Haircare’s general website Terms of Service.

Contact Information:
For questions about the Promotion or these Terms, please contact muk Haircare Customer Support at:
Email: [email protected]

1. General

These Terms & Conditions govern the use of the muk Haircare E-Gift Card (“Gift Card”) issued by muk Haircare Pty Ltd (“muk Haircare”, “we”, “us”, “our”). By purchasing, using, or attempting to use a Gift Card, you agree to be bound by these Terms & Conditions.

2. Where the Gift Card Can Be Used

• Gift Cards are redeemable exclusively via mukhair.com/shop.

• Gift Cards are redeemable by Australian Residents only.

• Gift Cards can only be used to purchase muk retail products available on the website.

• Gift Cards cannot be used at salons, retail stockists, or for professional product purchases.

• Gift Cards cannot be used by muk Professional Accounts/ muk Retail Stockists to purchase muk retail stock at salon pricing.

3. Purchasing a Gift Card

• E-Gift Cards can be purchased online at mukhair.com.

• The purchaser is responsible for ensuring that the recipient’s email address is correct. We are not liable for any loss due to an incorrect recipient email address.

• No physical card will be issued; Gift Cards are delivered electronically via email.

4. Redeeming a Gift Card

• To redeem, enter the unique Gift Card code at checkout on mukhair.com/shop.

• The Gift Card value will be applied toward the total order amount (including taxes and shipping, if applicable).

• If the total order value exceeds the Gift Card balance, the remaining amount must be paid using another accepted payment method.

• If the total order value is less than the Gift Card balance, the remaining balance will remain on the Gift Card for future use.

5. Validity and Expiry

• Gift Cards are valid for 3 years (36 months) from the date of purchase, in accordance with Australian Consumer Law.

• Any unused balance after the expiry date will be forfeited and cannot be refunded or replaced.

6. Balance Enquiries

To check your Gift Card balance, please refer to your original email confirmation or contact our customer service team at [email protected].

7. Exclusions

• Gift Cards cannot be used to purchase other Gift Cards.

• Gift Cards cannot be exchanged for cash, credit, or refunds (except as required by law).

• Discounts, promotional codes, or other offers cannot be applied to the purchase of Gift Cards.

8. Lost or Stolen Gift Cards

Please treat your Gift Card like cash. We are not responsible for lost, stolen, or misused Gift Cards. Lost or stolen Gift Cards will not be replaced or refunded.

9. Refunds on Purchases Made with a Gift Card

If you return a product purchased with a Gift Card, the refund will be issued in the form of a replacement Gift Card for the amount originally redeemed.

10. Changes to Terms

muk Haircare reserves the right to amend these Terms & Conditions at any time without notice. Any changes will be effective immediately upon publication on mukhair.com.

11. Customer Support

For any enquiries regarding your Gift Card, please contact [email protected] or visit mukhair.com.

Offer is valid on your first order via mukhair.com. Receive 15% off the cart amount of applicable items. Offer available only online via www.mukhair.com. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk/ mr muk/ muk spa Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid on orders via mukhair.com only. Receive 15% off the cart amount of applicable items. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon can only be used a maximum of once per year, per customer. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk/ mr muk/ muk spa Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid on your first order via mukhair.com. Receive $20 off the cart total of applicable items, when you spend $100+. Offer available only online via www.mukhair.com. Coupon applies to new purchases only. Coupon is open to Australian-based customers only. Offer applies to muk customers who are subscribed to muk Haircare’s email & SMS marketing database, who have received the coupon code via EDM or SMS only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk/ mr muk/ muk spa Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid on orders via mukhair.com only. Offer is valid from Monday 6th October 2025 – Friday 17th October 2025. Purchase a muk Ultra Soft Moisturising Cream and receive 1 x Deep muk Ultra Soft Treatment 100ml free of charge. The Deep muk Ultra Soft Treatment 100ml GWP is applied automatically to the cart. Customers are entitled to only Deep muk Ultra Soft Treatment 100ml GWP per order.

Promotion applies to new purchases only. Promotion is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Gift with purchase will not be applied to cart if a coupon code is used. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com only. Receive 5% off the cart amount of applicable items. Offer applies to purchases with a minimum cart values of $175 AUD. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com, to the winner of the muk x ShopBack $500 giftcard only. Competition winner receives a digital giftcard coupon, valued at $500 AUD. Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

Offer is valid online via mukhair.com only. Receive 50% off the price of Hot muk Termal Duo Gift Pack only. Offer applies to muk customers that are subscribed to muk Haircare’s email & SMS marketing database, that have recieved coupon code via EDM or SMS only. Coupon only applies to customers that have previously purchased a muk Electrical tool via  mukhair.com. Coupon applies to new purchases only. Coupon is limited to 1 Hot muk Termal Duo Gift Pack per order. Coupon can be used a maximum of 3 times per user. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Product Routine Bundles or muk/ mr muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

If you have a muk coupon code, this can be applied to the cart at checkout. The coupon code may either reduce the cart total by a discount percentage, remove a fixed price from the cart and/or add a free gift to the cart; this is dependant on the coupon itself.

Only one coupon can be applied to the cart per transaction; multiple coupon codes can not be used at the same time.

Coupon codes can not be used to purchase sale or discount items. Coupon codes can not be used to purchase muk/ mr muk Packs and muk Hair Routine Bundles.

muk Haircare reserves the right to refuse, modify or cancel the use of any coupon code at any time without notice. T&C’s for each Coupon/ Promotional Code Apply.

Offer available online via www.mukhair.com to winners of (HIT NETWORK) Jess & Ducko’s ‘ALPHABUCKS’ competition only.

Coupon applies to new purchases only. Coupon is open to Australian based customers only. Cannot be combined with any other coupons, discounts, offers or promotions. Coupon cannot be used to purchase muk Routine Bundles or muk Packs. Offer is valid on in-stock items only. Offer is valid whilst stocks last. muk Haircare reserves the right to modify or cancel this promotion at any time without notice.

For additional information please contact [email protected]